Just received my Nyne Base and am generally happy with it with the exception of one issue: The unit automatically powers off after about 10 minutes of usage, whether connected to a power source or running on battery. This is NOT after 10 minutes of being on but not used, after 10 minutes of streaming content continuously. Anyone else have this issue? If seems like a battery management function, as if it's turning off thinking it's not in use. I have opened a help ticket but have not heard back yet (only been 24 hours).
I received this response:
Press and Hold the Power and Phone Icon button for 10 Seconds.
Once you have done that recharge the speaker until you see the Green LED indicating that the speaker is fully charged. Then press the power button this should fix the issue.
So far, so good!
@Ahmed Islam, our problems are different. You should probably open a support ticket with the company. Best of luck to you.
Thanks .. I did with no Reply since a week ago :(
Thought you can help ,e
I had a similar problem, first the unit work fine the firts 3 or 4 times I used it - I only use it on weekends- then, it was working only with power only, suddenly stop working . the green power light is on but no sound. I got a ticket to return it but shipping cost is almost $100 dollars. NYNE will send new unit but I will have to incur in this expense for a brand new unit.