I recently bought a set of the phantom 15 inch 5000 watt car subwoofers. I got to listen to 2 songs and into the third song the speaker's stopped working and smoke poured out my box. I used the recommended 5000 watt amp and hooked it all up the way the instructions described.. my question is this... How do I go about the warranty and am I eligible for replacement speakers or am I left with a speakerless box?
5 months ago
Now how did Wal Mart from all places have a qualified technician that could blame the issue on you....It always seems to be a pass the buck or throw someone under the bus attitude because nobody wants to except responsibility for their mistakes...did you contact Boss...I am dealing with an issue right now and they seem to be fairly cooperative