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Waiting for a valid GPS signal

BVNV9384RC Navigation unit. Was working fine after installation. Now the last couple of days the GPS has an error saying Waiting for a valid GPS signal. Anyone know how to correct the problem? Thanks Paul
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Hi Paul kindly contact the customer support page below, so that proper troubleshooting can be applied. Thank you.

https://bossaudio.freshdesk.com/support/tickets/new

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